Legal draft
Privacy Policy
Learn how Wakajor may handle account data, documents, order information, payment metadata, chat messages, and safety signals.
Introduction
This draft explains how Wakajor may collect, use, share, retain, and protect personal data when users access Wakajor apps, websites, support channels, admin tools, and related services.
Data Collected
- Account and profile data such as name, email, phone, city, state, country, preferences, and account status.
- Plug verification and KYC data such as identity details, service evidence, business information, verification documents, and review outcomes.
- Documents and files uploaded for order requirements, delivery evidence, custom requests, disputes, review appeals, and verification.
- Order, custom request, review, referral, Boost, support, and dispute records.
- Payment metadata such as references, amount, provider status, Buyer Protection Fee, refund status, and payout status. Wakajor should not store full card details.
- Chat messages, attachments, moderation flags, blocked contact-sharing signals, device/IP/security signals, logs, and diagnostics where enabled.
How Data Is Used
- Create and secure accounts.
- Provide marketplace discovery, orders, chat, custom requests, reviews, referrals, Boost, support, and disputes.
- Verify Plugs and support trust, safety, fraud prevention, and prohibited-service review.
- Review payment metadata, refunds, disputes, payouts, account restrictions, and risk signals.
- Maintain audit logs, security controls, and support operations.
Service Providers And Partners
Wakajor may share limited data with payment, verification, storage, communications, monitoring, support, legal, compliance, or safety providers when those services are enabled and reviewed. Provider names, data sharing terms, and consent wording require legal review.
Admin Access
Admin access should follow least privilege, individual accounts, MFA, reason-required sensitive access, audit logs, and no shared admin accounts.
Retention And Deletion
Retention and deletion periods are placeholders pending legal review. Some records may be retained for dispute, fraud, tax, payment, audit, legal, safety, or compliance reasons.
Contact
Privacy contact details are placeholders and must be finalized before public launch.