Help center

Help for Buyers, Plugs, and safe marketplace use.

Quick answers for Buyers, Plugs, and anyone learning how Wakajor works. Each topic links to the full policy for that area.

For Buyers

How to find a Plug, start orders, Pay Safely, and review delivery.

How to apply, get verified, create listings, deliver, and understand payouts.

How payment protection works and why direct payments are not protected.

How custom requests are reviewed and matched with eligible Verified Plugs.

How Wakajor reviews evidence when something goes wrong.

Prohibited services, chat safety, document privacy, and account security.